Last Updated: June 2026

At EOVIVA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Order history

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address

• Browser type

• Device information

• Operating system

• Website activity and interactions

• Referring website

• Pages viewed and time spent on our website

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate regarding orders and account activity

• Send marketing communications and promotional offers

• Improve our website, products, and services

• Prevent fraud and unauthorized activity

• Comply with legal obligations

Marketing Communications

If you subscribe to our email or SMS marketing programs, we may send promotional messages, product updates, special offers, and educational content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You may opt out of SMS communications by following the instructions provided in the message.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and support advertising efforts.

Cookies may be used to:

• Remember preferences and settings

• Maintain shopping cart functionality

• Analyze website performance

• Measure advertising effectiveness

• Personalize content and offers

You can adjust your browser settings to disable cookies, although certain website features may not function properly.

Third-Party Services

We may use trusted third-party service providers to operate our business and website, including:

• Shopify

• Payment processors

• Shipping carriers

• Email marketing providers

• Analytics providers

• Advertising platforms

These providers may collect, process, and store information necessary to perform their services.

Payment Information

Payments are securely processed through third-party payment providers. EOVIVA does not store or have access to your complete payment card information.

Information Sharing

We do not sell your personal information.

We may share information with trusted third parties when necessary to:

• Process orders

• Deliver products

• Provide customer support

• Operate our website

• Comply with legal obligations

• Protect our rights and prevent fraud

Data Security

We implement commercially reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your information

• Correction of inaccurate information

• Deletion of personal information

• Restriction of processing

• Withdrawal of consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Users

If you access our website from outside the country in which we operate, your information may be transferred to and processed in countries with different data protection laws.

By using our website, you consent to such transfers where permitted by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage users to review this policy periodically.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us at:

support@eoviva.com

EOVIVA